Shipping Policy

At Lovoria, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your items in a timely manner, and we are committed to ensuring that your order is delivered to you as quickly as possible.

Processing Time:

Once you place an order with us, our dedicated team works diligently to process and prepare your items for shipment. Our standard processing time is 5-12 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods:

We offer a variety of shipping methods to cater to your needs. The available shipping options will be displayed at checkout, and you can choose the one that best suits your requirements. Our shipping partners include reputable carriers such as UPS, FedEx, and DHL.

Shipping Rates:

Shipping rates are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed at checkout, allowing you to review and confirm before completing your purchase. We strive to offer competitive shipping rates to ensure that you receive the best value for your money.

Estimated Delivery Time:

The estimated delivery time for your order will depend on the shipping method selected and the destination address. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and get an estimated delivery date.

International Shipping:

We are proud to offer international shipping to customers around the world. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the item price or shipping cost.

Order Tracking:

We provide order tracking for all shipments. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or through the carrier's website.

Shipping Restrictions:

While we strive to offer shipping services to as many locations as possible, there may be certain restrictions on specific items or destinations due to legal or logistical reasons. If we are unable to ship to your desired location, we will notify you promptly and provide assistance in finding an alternative solution.

Lost or Damaged Shipments:

In the rare event that your shipment is lost or damaged during transit, please contact our customer support team at lovoria@outlook.com. We will work closely with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.

Questions or Concerns:

If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide any necessary information to make your shopping experience with Lovoria a pleasant one.